Effective Date: 28/04/2025
Elsie:Forever Little is committed to protecting your privacy and the personal data we collect during our services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We collect only the necessary personal data needed to provide our 3D scanning and printing services, including:
- Names, contact details (such as email address, phone number)
- 3D scan data (e.g., scan files, STL files)
- Photographs or measurements (if provided voluntarily)
2. How We Use Your Information
We use your information exclusively for:
- Creating your 3D printed sculptures or digital files.
- Communicating with you about your order, appointments, or delivery.
- Providing digital STL files via secure, direct email or private link.
We do not use your data for marketing purposes unless you explicitly opt-in.
3. How We Store Your Information
- All 3D scan files and client information are stored securely on offline, encrypted hard drives.
- We do not upload, store, or back up your scan data or personal information to any cloud service.
- Digital STL files are shared with you only through:
- Direct email attachment, or
- A private, time-limited link to an STL viewer, if requested.
4. Data Retention and Deletion
- Scan data is kept for a maximum of 3 months after your final product is delivered, in case you request additional prints or corrections.
- After this period, all scan files and associated data are permanently deleted from our systems.
- You may also request earlier deletion at any time by contacting us directly.
5. Your Rights
You have the right to:
- Request a copy of the information we hold about you.
- Request corrections to your information.
- Request deletion of your scan files and personal information at any time.
To exercise any of these rights, please contact us at Privacy@ElsieForeverlittle.onmicrosft.com.
6. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices. Any updates will be posted on our website with a revised effective date.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Privacy@ElsieForeverlittle.onmicrosft.com
Summary Note for Clients:
Your privacy and trust mean everything to us. We treat your family’s memories with the highest level of care and security.